Getting your posts in
Instagram only notifies Watx about activity after you connect, so the grid starts empty.- Sync posts fetches your published posts and refreshes likes, comment counts and captions.
- Sync comments pulls in comments made before each post was synced, across every post. It also reconciles deletions — see Comments.
The master switch
The Comment automations card sits at the top of the page and is the kill switch for the whole workspace. With it off, nothing runs, whatever an individual automation says. Its subtitle tells you the standing at a glance — Live · 3 automations answering comments, or Off. Nothing runs, whatever an individual automation says. It cannot be armed until Instagram is connected. Underneath it is Catch-all for every post: one automation that covers every post, including ones you have not published yet. A post with its own automation uses that one instead. Use Set up or Edit to open it in the editor.Coverage
Below the switch, Answering comments on their own shows how many of the loaded posts have a live automation, as a count and a bar, with three figures beside it.Finding a post
What a post tile says
Each tile carries the thumbnail, the post type (Reel, Story, Carousel, Video, Photo, Ad), likes and comments, and — when there are any — a badge with the number of comments waiting for a reply. A crossed-out speech bubble means commenting is turned off on that post. The automation badge is the important one:
The action button changes with it: Automate on a post with nothing, Edit on a post
with its own automation, and Customise on a post that is only covered by the catch-all.
Customise gives that post its own settings instead of editing the catch-all, so the rest of
your posts are untouched.
Automating several posts at once
Tick posts in the grid — a bar appears at the bottom with the count — and press Automate. You pick one of the ready-made templates, decide whether to arm them immediately, and each selected post gets its own automation, so any of them can be tuned afterwards. Leaving Turn them on straight away off saves them switched off, which is the safer default: read the wording on one post, then arm them.Opening a post
Clicking a tile opens the post with its comment thread attached, so moderating does not cost a page navigation. Two layouts are offered on a wide screen — a side panel that keeps the grid visible, and a centre panel that splits into post-on-the-left, comments-on-the-right — and your choice is remembered. From here you can:- Read the caption, step through a carousel, and open the post on Instagram.
- Copy link and Copy caption.
- Refresh — re-read likes, comment counts and the caption from Instagram.
- See the automation covering the post, and open the editor on it.
- Toggle Allow comments. This turns commenting on or off on Instagram itself.
- Switch between Only waiting and Show all comments, and Sync this post’s comments.
- Mark all handled — clears them out of the waiting queue without touching Instagram, for comments you answered in the app or that need no answer.
- Hide all — hides every waiting comment. Hidden comments come off the post for everyone else but stay visible to whoever wrote them; Instagram never tells someone their comment was hidden, and you can unhide at any time.
- Open in the comments queue, scoped to this post.