> ## Documentation Index
> Fetch the complete documentation index at: https://docs.watx.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

> The directory of everything Watx can talk to — stores, payments, sales documents, Google, Zapier and n8n — and what each card's status means.

**Integrations** in the sidebar is one page listing everything Watx can connect to. Each
integration is a card: what it does, whether it is set up, and one button to set it up or
open it.

Watx is a CRM first. **Every integration on this page is optional** — the inbox, contacts,
automations, flows and agents all work with nothing connected at all.

## The directory

The header counts what is on the page: `2 connected · 1 needs attention · 3 available`.
The chips below filter by category — **All**, **Stores**, **Payments**, **Productivity**
and **Automation**.

<CardGroup cols={2}>
  <Card title="Shopify" icon="bag-shopping" href="/integrations/shopify">
    Orders, abandoned carts and the catalogue arrive as they happen, with a console for
    your store.
  </Card>

  <Card title="WooCommerce" icon="store" href="/integrations/woocommerce">
    Orders and carts from your WordPress store, with webhooks you create in WooCommerce.
    In beta.
  </Card>

  <Card title="Razorpay" icon="credit-card" href="/integrations/razorpay">
    Collect from your customers through your own Razorpay account. Nothing passes through
    Watx.
  </Card>

  <Card title="Sales documents" icon="file-invoice" href="/integrations/sales-documents">
    Invoices, GST bills, quotations and receipts, sent as a PDF on WhatsApp. No payment
    gateway needed.
  </Card>

  <Card title="Google" icon="google" href="/integrations/google">
    Gmail, Calendar, Meet and Sheets through one script that runs in your own Google
    account.
  </Card>

  <Card title="Zapier" icon="bolt" href="/integrations/zapier">
    Trigger Zaps when contacts, conversations and messages arrive.
  </Card>

  <Card title="n8n" icon="diagram-project" href="/integrations/n8n">
    Trigger n8n workflows, cloud or self-hosted.
  </Card>

  <Card title="Other services" icon="code" href="/integrations/other-services">
    Slack, Notion, Airtable and anything else, as a pre-filled HTTP request step.
  </Card>
</CardGroup>

## What a status means

| Status              | What it means                                                                                                                                              |
| ------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Not set up**      | Nothing connected. The button says **Connect** or **Set up**.                                                                                              |
| **Connected**       | Working. For Razorpay the label is **Live** or **Test mode**; for Sales documents it is **On** or **On · GST**.                                            |
| **Needs attention** | Connected but something is wrong or unfinished — a failed sync, events not arriving, a disconnected store, an abandoned setup, or company details missing. |

A card that needs attention lists the reason underneath: `Sync error`, `Disconnected`,
`Finish setup`, `Events not arriving`, `No webhook secret`, `Needs company details`.

<Warning>
  A green status is meant to be true. If a store's app was uninstalled in Shopify, or an
  OAuth round trip was abandoned, the card says so rather than staying green — reconnecting
  is the only fix and a tick is what stops anyone looking for it.
</Warning>

## Who can connect one

Connecting, changing or disconnecting an integration is **owner and admin** work. Other
roles see the cards and the consoles, with the buttons disabled and a reason on hover. See
[Members and roles](/settings/members-and-roles).

## Store limits

There is **one store per workspace per platform** — one Shopify store and one WooCommerce
store. To connect a different one, disconnect the first.

## Free tools

Below the directory is a **Free tools** group. These are small utilities on the Watx
website — nothing to connect and nothing to set up — and they open in a new tab:

| Tool                  | What it does                                                                         |
| --------------------- | ------------------------------------------------------------------------------------ |
| Chat button generator | Builds a floating "Chat on WhatsApp" button for your website and gives you the code. |
| QR code generator     | Turns your WhatsApp number into a scannable QR code with a pre-filled first message. |
| Pricing calculator    | Estimates what Meta will bill you per month under per-message pricing.               |

## If what you need is not here

The last row on the page points at the public API. Issue a key under
**Settings → API keys**, or point a webhook at us, and build your own — see
[API keys](/settings/api-keys) and [Webhooks](/api/webhooks).

Inside an automation you can also call any service directly with an
[HTTP request step](/automations/steps), pre-filled from the
[Other services](/integrations/other-services) list.